1. What is the Savings Promise?
If your member rate doesn't beat the public price by more than $249 across your bookings in your first year, we refund the entire $249 membership. We calculate it from your booking history — you don't have to file paperwork. The math has to work in your favor.
2. How does booking work?
Search a city, hotel, or rental. See the member rate and the public rate side by side. Click book. Pay with any major card. Confirmation hits your inbox in under 30 seconds — same as any major travel platform.
3. What is TravelHack?
TravelHack is a membership-based travel platform offering exclusive rates on 500K+ hotels, resorts, and rentals throughout at member-only prices.
4. How does TravelHack offer such low prices?
We negotiate private, unpublished deals with top travel providers — discounts you won’t find on public sites. Our subscription model makes these exclusive rates possible.
5. Why do I need a membership?
To unlock insider-only rates. These deals are contractually private and not available to the general public.
6. How does the 14-day free trial work?
You get full access to TravelHack — no credit card required. Browse, compare, and preview savings before deciding to subscribe.
7. Do I need to enter payment info for the trial?
Nope. You only enter payment details if you choose to book or subscribe after your free trial.
8. What happens when the free trial ends?
Your access ends automatically unless you decide to join. No charges, no surprises.
9. Can I cancel?
Yes. Cancel anytime in your account settings — your access continues through the end of your billing cycle. Hack Coins stay in your account.
10. What are Hack Coins?
Travel Hack's referral currency. $1 Hack Coin = $1 USD at booking. Earn $100 every time a friend you refer becomes an active member. They never expire and they have no caps. The catch: they can only be spent on bookings, not withdrawn as cash.
11. How do I earn Hack Coins?
You get $25 in Hack Coins for every friend who joins TravelHack through your referral link. As a bonus, they earn $25 in Hack Coins too!
12. Is there a limit to how many Hack Coins I can earn?
No limits. Refer as many friends as you want and keep stacking your rewards.
13. Do Hack Coins expire?
Never. Use them just like cash whenever you're ready to book.
14. How does the referral leaderboard work?
Each month, the top 10 referrers win bonus Hack Coins. The top 5 referrers each earn $1,000 worth of Hack Coins and those in 6th–10th place earn $500 worth.
15. Can I use Hack Coins and still get discounted rates?
Absolutely. Hack Coins can be applied on top of your already discounted member prices.
16. Is TravelHack available worldwide?
Yes! We offer deals in cities and destinations across the globe.
17. Is there a TravelHack app?
A mobile app is coming soon. Until then, our mobile site works great on any device.
18. What kind of support do you offer?
Monday–Friday 8:00 AM – 8:00 PM CST, Saturday–Sunday 9:00 AM – 5:00 PM CST.
19. Is my info secure?
Yes. We use industry-standard encryption and secure payment gateways to keep your data safe.
20. How often are new deals added?
New deals are added daily based on real-time pricing and availability.
21. How do price comparisons work?
We regularly scan rates from leading public travel sites. While we can’t guarantee they’ll match what you’d see at any given moment (hotel prices change constantly), our comparisons give a clear snapshot of how much members typically save.